Tuesday, April 29, 2008

What Happened to Common Sense?

To me it seems that the number of interactions I am having with people who possess common sense is continually decreasing. Some experiences of late:

  • I am managing the clinic I work at while the real manager is on maternity leave. It's a small clinic, so right now, there are only 4 employees. Me, two techs, and a social worker. I get to work bright and early one morning (5:45 a.m.) and strangely, I am alone. I think oh... my coworkers must be running a little late this morning, so I go about starting to set up for the day and I give both of the techs a call. Neither one answers. At 6:00, the first patient gets there. I can't do anything because there has to be at least two employees present in order to do any patient care. I decide to check the company voice mail while I wait. There are two messages. One from each tech saying that he is too sick to come to work today. Lack of common sense: don't call in sick to an answering machine. Call in sick to a real person (preferably the person who is currently in charge) so that they can find someone to cover your shift.

  • Two weeks later, after I had given explicit instructions to call my cell phone directly if they couldn't make it to work for any reason, it happened again. I arrived at work and I was alone. Again I tried to call both of them repeatedly. No answer. I called another clinic in Provo and they sent me a tech. Two hours later, one of the techs calls me and tells me that he had sent the other tech a text message telling him that he was sick and couldn't come to work. About a half hour later, the other tech calls and says that he forgot to turn on his cell phone/alarm clock last night. He never got the text from the other employee and didn't wake up on time. Lack of common sense: don't call in sick by texting your fellow tech. Call in sick to the person in charge. Make sure your alarm clock is turned on before you go to bed.

  • I went to Dillard's to get my sister a birthday present. I found a shirt that I thought she would like, but you never know, so I asked the cashier to print me a gift receipt. She just looked at me blankly and says "I don't know how." Lack of common sense: If you work at a store in customer service, help the customer. If you don't know how to help, find someone who does. So I say, "Can you find someone who does know how?" She looks at me and says, "Yeah, I guess." She makes a phone call and within about 30 seconds, I have my gift receipt.

  • One night, my husband and I decide to grab an unhealthy meal of burgers, fries, and ice cream. We go to this local place and order to go. This place usually takes about 15 min to get your food out to you. The girl behind the counter takes our order then immediately makes our ice cream cones and lets them sit out on the counter and melt while our food is cooking. Lack of common sense: If it has potential to melt, don't prepare it first, prepare it last.

  • This happened a few years ago, but I think it's my favorite experience with the lack of common sense. I was living in Quito, Ecuador volunteering in orphanages. I lived with a bunch of girls who were doing the same thing. I was in charge of doing all the shopping for the house. I had just gone to the produce stand and bought a bunch of food. I was in the process of washing it with diluted bleach (we didn't want to get parasites). One girl came in and offered to help me. I was glad to have some help until she asked this question... "So, like do we wash the fruit or dry it first?" I just looked at her. I couldn't continue the interaction. I had to leave the room.

Seriously, what happened to common sense? I know it's out there somewhere...

Thursday, April 24, 2008

Ben Folds Live

For many years, I have been a fan of Ben Folds (and his five...before they broke up). My friend Scott introduced me to his music sometime in high school. But up until last night, I hadn't had a chance to see him preform live. It was awesome. He played some of my favorites: Fred Jones Part II, Rockin' the Suburbs, Kate, Annie waits... Great tunes! The concert was at Saltair. This was the first time I've been to that venue... not my favorite. Part of the problem is that Anna and I both left our wallets home so we didn't have our IDs to get into the bar where there was a significantly better view. So we were stuck in the middle of big crowd of people trying to see over the tall guy in the gray shirt-hate him. After a while, we moved to the back on the side, where we could see quite a bit better. We had a great time. Ben puts on a good show. Oh yeah, and he threw his stool at the piano at the end. I loved that.

Before the concert, we met Anna and Peter and at Pete's request, went out for sushi. This was a first for Michael and Anna. I had sushi once with an old man a few years ago. Pete ordered everything for us because the rest of us didn't really know what to order. I didn't love it, didn't hate it. But it was a fun experience.

Saturday, April 19, 2008

Costa Rica Love

Well, the big trip is over. A week in Costa Rica wasn't nearly enough. We went to three places: Arenal Volcano area, Monteverde cloud forest, and Manuel Antonio national park and beach. I'll give a brief synopsis of the trip.
We arrived in San Jose at 5:25 a.m and met Arnufal, our driver who took us to our hotel in Arenal (a 3 hour drive). We were exhausted from flying all night, so after breakfast, we crashed for a few hours and woke up just in time to meet our guide for horseback riding. We rode to the beautiful La Fortuna Falls.



Later that evening, we went to Tabacon Hot Springs. This is an amazing river that is heated by the volcano. It is warmer than a hot tub in some places.

The next morning we got up early and headed for the Pacuare River where we went white water rafting. It was a blast. There were class III and IV rapids.
That evening we drove to the observatory lodge and watched the fiery magma rocks roll off the top of the volcano while we ate dinner. Unfortunately, my camera is not good enough to capture a great night photo of this, so here's a pic of the volcano in the daytime.


The next morning we headed for Monteverde via a boat ride across Arenal Lake and the a long drive in a van on a winding dirt road. That day, we went and hiked around Monteverde Cloud Forest Reserve. We spotted a white faced monkey on one of our hikes, and listened as wild boars talked to each other (they sounded mean).



The next day we went on a zip line canopy tour (over 2 miles of zip lines). Then we walked through the canopy on hanging bridges that were about 150-200 feet tall.



Later that day, we went to the serpentarium. I hate snakes, but I have an unhealthy fascination with them. The serpentarium featured only snakes that are native to Costa Rica... a lot of vipers. There were also a few poisonous dart frogs...very cool.
The next day, we took another drive on that winding dirt road to get out of Monteverde. We drove another 3 hours to the Pacific coast. We stayed in a town called Quepos, about a 5 minute bus ride from Manuel Antonio National park. We spent Sunday just hanging out on the beach and playing in the ocean until sunset.

The next day we went for a coastal kayaking tour to a beautiful beach where we snorkeled. We were going to go on another tour of a mangrove forest later in the evening, but the tide was too high, so the tour was not running, so we just hung out in the town of Quepos.
Our last real day was spent in Manuel Antonio National Park. We hiked around and spotted wildlife. A lot of Howler Monkeys, sloths, lizards, and iguanas. We hit the beach for one last hour then headed back to San Jose. On our way, we crossed the crocodile bridge... a ton of crocs just hang out under this bridge all of the time.


That was it. We ate dinner in San Jose, went to bed, woke up at 3:30 and got on the airplane headed for Denver at 6:00 a.m. It was a great trip. We did so much, but there is so much we didn't do. Maybe we'll go back someday. PURA VIDA!